“the cutting is extremely unflattering, there's no variation even at the bottom area. and the collar area is weird. I look like a patient at the hospital. not to mention the return procedure of love bonito is as complicated AS IT GETS. I never had to fill out so many information to return something and I didn't know that I could only get store credits. 100% regret buying. the materials look cheap too.”
Hi there! Thank you for sharing your thoughts about the dress you purchased. We're truly sorry that the fit and design did not meet your expectations. Your feedback about the dress's cut, collar area, and return process is highly appreciated. We apologise for any inconvenience you experienced with our return procedure. We'll work on simplifying the process and ensuring that our customers are informed about our policies. If there's anything else we can assist you with, please don't hesitate to let us know at hellohk@lovebonito.com. We value your input and will strive to improve based on your feedback.
