“Very comfortable top with a range of nice fall colours, not commonly seen on LB's products. I like how the scoop neck falls nicely and this top is very versatile, for work and for leisure.”
“One of the straps is twisted weirdly resulting in both straps looking uneven. The top I tried in store also felt smoother than what I received from the online order. Seems like their stuff is pretty hit or miss these days…”
Hello there! We greatly appreciate your feedback regarding your recent shopping experience with us. Thank you for sharing your concerns both in your online review and via email with our customer support team. We apologise for any inconvenience you've experienced with your recent purchase. It's certainly not the experience we aim to provide our valued customers. We take quality control seriously and strive for consistency in the products we deliver. Your comment about the uneven straps and the difference between the online order and in-store item is duly noted. We will investigate this matter to ensure that the products meet the highest standards of quality. We are committed to addressing any issues and ensuring you have the best possible experience with our brand. If you'd like further assistance, our customer support team is available to help.
