“What drew me to this top frost was the color and it’s so pretty! It’s also crease free which is a plus (no need to iron!). I’m typically an S but sized up to M for an oversized look.”
“It’s so pretty, the texture gives it more of an oomph compared to your basic white/cream shirts. The button keeps going through the “texture” of the shirt & making a hole so idk how long it’d last me hmm”
Hello there! Thank you for taking the time to share your feedback with us. We genuinely appreciate your insights and your honest review. We're thrilled to hear that you find the shirt to be pretty, and you appreciate the unique texture it offers. Providing items that stand out is one of our goals, and we're glad that you've found something special in this shirt. We're sorry to hear about the issue you've encountered with the button causing holes in the texture of the shirt. Quality and durability are essential to us, and we apologise for any inconvenience this may have caused. If you encounter any issues with this, or if you'd like to discuss it further, please don't hesitate to contact our customer service team at hellohk@lovebonito.com. They can provide additional guidance on care and maintenance.
Hello there! We are genuinely sorry to hear about the issue you experienced with the item you received. Your satisfaction is of the utmost importance to us, and it's disappointing to learn that the product arrived in less-than-perfect condition. We appreciate your understanding in exchanging the item at one of our stores. Our team is dedicated to providing our customers with high-quality products, and it appears we fell short in this instance. Please know that we will investigate this matter to prevent such occurrences in the future. Should you face any more issues or require assistance with future purchases, please don't hesitate to reach out to our customer support team at hellomy@lovebonito.com. We're right here to help!
