Hello there! Thank you for taking the time to share your feedback with us. We're glad to hear that you found the puff sleeves cute and that you appreciate the breezy and light material of the top. We're sorry to hear that the top didn't work out for you as expected. We understand that not every style suits everyone, as individual preferences can vary. If you have any specific suggestions or if there's anything else we can do to improve your shopping experience with us, please feel free to let us know at hellosg@lovebonito.com. Your input is important to us, and we're always looking for ways to better serve our customers.
“I wore it for a meeting and found purple stains at the color and some areas near the button and underarm. I hand washed it separately, but I can’t remove them
Also, too big and long for my body, and I’m usually size XS to S, but the sleeves won’t fit my forearms.”
Hello there! We're truly sorry to hear about your experience with our product, and we appreciate your feedback. It's certainly not the quality or fit we aim to provide to our valued customers. Regarding the stains and sizing issue, we sincerely apologise for any inconvenience this has caused you. Our customer support team will reach out to you via email to assist with a resolution, whether it's a return, exchange, or another suitable solution. We want to ensure you're completely satisfied with your purchase. Your feedback is crucial in helping us improve our products and processes, and we'll take your comments into account as we work to enhance our offerings. Once again, we apologise for any disappointment and thank you for bringing this to our attention.
“The Brienne Cotton Puff Sleeve Shirt has a nice design, but the puff sleeves appear excessively voluminous on me. It gives the impression that I have overly strong arms.”
Hello Bella! We appreciate your feedback and are glad to hear that you like the overall design. We're sorry to hear that the puff sleeves didn't meet your expectations. Your feedback about the sleeves appearing excessively voluminous and giving the wrong impression is valuable to us. We'll certainly take this into consideration as we review and refine our designs in the future. Our aim is to provide options that make you feel confident and comfortable. If there's anything else you'd like to share or if you have any suggestions on how we could improve our designs, please feel free to reach out as hellohk@lovebonito.com. We value your input and want to ensure that we can offer products that align with your preferences.
“Good quality material, not sheer if paired off with skin colour bra and I get compliments when i wear it. Also the shape is very Kdrama inspired! I'm so happy!”
