Hello there! We greatly appreciate you taking the time to share your feedback with us regarding your recent purchase. Your insights are incredibly valuable as we constantly strive to improve our products. We're glad to hear that the overall size of the item matched your expectations. However, we are genuinely sorry to learn that you found the material quality to be lacking. Your comfort and satisfaction are important to us, and we regret that the material did not meet your expectations. Your comments regarding the material will be shared with our product development team. They continuously work on refining our offerings to ensure a balance between style, comfort, and quality. We hope you'll find our future products to be more in line with your expectations. If you have any specific suggestions or if there's anything else you'd like to share with us, please feel free to reach out to our customer support team at hellosg@lovebonito.com. We're here to listen and enhance your experience with us.
Hello there! Thank you for sharing your thoughts on your recent purchase with us. We appreciate your feedback, and we're sorry to hear that the dress didn't quite meet your expectations. We understand that sizing and fit can be a significant concern, especially for our petite customers. We apologise for any inconvenience you experienced due to the length of the dress. We do offer a variety of styles and lengths, and we'll certainly take your feedback into account to better cater to our petite customers' needs. If you have any questions or require further assistance, please don't hesitate to reach out to our customer support team at hello@lovebonito.com. They are here to help and can provide additional guidance to ensure your future purchases align with your preferences. :)
Hello there! We are deeply disappointed to hear about your recent experience with our dress, and we sincerely apologize for any inconvenience it may have caused you. Quality is of utmost importance to us, and it's disheartening that you encountered issues with the stitching and button placement. This is certainly not the standard we aim to uphold. We truly value your feedback, as it helps us identify areas for improvement. We have shared your concerns with our quality control team, and we're committed to addressing these issues promptly to ensure such problems don't recur in the future. Your satisfaction is our top priority, and we would like to make this right for you. Our customer support team has reached out to you via email to further assist you with this concern and we hope to hear from you soon!
Hello there! Thank you for sharing your thoughts with us. We greatly appreciate your feedback as it helps us improve our products. We're glad to hear that you liked the design, but we understand your concern about the overlapping design showing too much skin when walking. Your feedback is essential in our ongoing efforts to create garments that are both stylish and comfortable. Our design team will certainly take your input into consideration as they work on future iterations of this product. We aim to strike the right balance between fashion and functionality, and your comments contribute to that process. If you have any more insights or suggestions, please feel free to reach out to our customer service team. We value your input, and we're dedicated to delivering products that meet your expectations.
