“I’m giving this the lowest rating. This piece does not worth half the discounted price. I do own something similar with a thicker material for less! This is a scam I would say, it’s something you would find in pasar malam. The material is so thin I even questioned is this actually from LB? It’s such a cash grab. Not worth your money!”
Hi there! Thank you for sharing your feedback! We're really sorry to hear the item didn't meet your expectations. :( Your comments are valuable to us, and we'll use them to improve our product offerings. Our customer support team will reach out via email to assist you further and ensure your satisfaction with our product. We hope to hear from you soon!
Hey there! Thank you for your feedback! We're glad you liked the cowl neck design. We'll take note of your comments about the straps and sizing for future improvements. If you need help finding a better fit next time, feel free to reach out to us at hellomy@lovebonito.com. :)
Dear Eunice, we apologize for any inconvenience you've experienced with your purchase. Your satisfaction is our top priority, and we're here to assist you. If you are not completely satisfied, we have a 30-day return policy in place. Please feel free to reach out to us at hellosg@lovebonito.com, and our dedicated customer support team will be more than happy to assist you with any concerns or questions you may have. Additionally, we appreciate your note about the care instructions, and we will certainly take this into consideration for future improvements. Thank you again for bringing this to our attention. We value your feedback and look forward to the opportunity to make things right.
Hi there! Thank you for sharing your thoughts on the product. We appreciate your feedback regarding the adjustable straps and will take it into consideration for future designs. If you have any more suggestions or need further assistance, please don't hesitate to reach out. We're here to help!