“Found the straps too long which made the cowl look too loose. The top would keep shifting whenever I sat down. Feels like it would only fit bustier ladies, otherwise the cowl won’t stay in place.”
Dear Michelle, we apologize for any inconvenience you've experienced with the fit of our product. We're sorry to hear that the straps were too long, causing the cowl to feel loose and shift when you sat down. Please be aware that we have a 30-day return policy in place. If you would like assistance with a return or have any questions about sizing, our dedicated team is here to help. Feel free to reach out to us at hellosg@lovebonito.com, and we'll do our best to address your concerns promptly.
Hi there! Thank you for taking the time to share your thoughts on the product you purchased. We're delighted to hear that you found the material to be nice and the design cute and expensive-looking. Your feedback regarding the straps not being adjustable is important to us. We understand that a comfortable fit is essential, and we'll certainly take this into consideration as we continue to improve our products. Your comments help us make necessary adjustments. If you have any further suggestions or if there's anything specific you'd like to see in our future designs, please don't hesitate to let us know. We value your input and are committed to enhancing our customers' experience. :)
