“I have a pair of cream that I bought in the store when it first came out years ago. Love it so much and wore it to death recently and decided to buy another pair of the cream as well as white ones but they were so thin this time round. Quality is definitely different. Both were 100% cotton and made in China but the first pair I had was thicker while the new ones are so sheer and is already starting to pile. Had to purchase skin-coloured undies just so I can wear them. The fit is still good but the quality sure is disappointing. :(”
Hello there. Thank you for taking the time to share your experience with us. We're glad to hear that you loved your previous pair and that the fit of the new ones is still good. However, we're truly sorry to learn that the quality of the fabric has not met your expectations this time. :( We understand how disappointing it can be when a beloved product doesn't match up to past experiences. Your feedback regarding the difference in fabric thickness and the sheerness of the material is very valuable, and we will share it with our production team as we continuously work to improve our products. If you have any further concerns or need assistance, please feel free to reach out to us at hellosg@lovebonito.com. We're here to help and appreciate your continued support.
