Hello there! Thank you for bringing this to our attention! We're glad to hear that our customer care team was able to resolve the issue for you. We apologise for any inconvenience caused by the material and the rust on the clasp. Your feedback is valuable to us, and we'll use it to improve our products. If you have any further questions or concerns, please don't hesitate to contact us. We're always here to help!
“Liked these pants in black a lot so I bought them in brown on sale, but a size larger (xs) as my xxs pair was too snug. Xs turned out too large for me when I’m a usual XS/XXS.”
Hi there! Thank you for sharing your experience with us. We're glad to hear that you liked the pants in black. We apologise for any inconvenience caused by the sizing discrepancy with the brown pair. Your feedback helps us improve, and we'll look into this matter further. If you have any other questions or concerns, please don't hesitate to contact us at hellosg@lovebonito.com.