“The clothes are soft and comfortable. Most of Love bonito shorts are designed with A line which makes me look slimmer. I will definitely buy more if there are more down to earth colours.”
Hi there! Thank you for taking the time to share your feedback with us. We appreciate your comments and the insights you've provided regarding the sizing and quality. We're glad to hear that you found the quality of the product to be great. Quality is a top priority for us, and we're committed to delivering products that meet or exceed our customers' expectations. We understand your concerns about the size running slightly large. Fit is an important aspect, and we're continually working on refining our sizing information to provide a better shopping experience for our customers. If you have any questions or if you'd like assistance with sizing recommendations, please don't hesitate to contact our customer service team at hellomy@lovebonito.com. They can help you find the right fit and style based on your preferences. :)
“Unfortunately, the hook was loose and easily fell out. However, I must say that the fit of the shorts was quite good. Despite the hook issue, I still find these chiffon shorts to be a decent option due to their good fit and comfortable feel. However, it's worth noting that the loose metal hook might require some attention or repair to ensure it doesn't become a recurring problem in the future.”
Hello there! Thank you for taking the time to provide feedback on our Shirlene High Waist Shorts. We're sorry to hear about the issue you experienced with the loose hook. Quality and durability are essential to us, and we understand the frustration that such issues can cause. We apologise for any inconvenience this may have caused. We appreciate your positive comments regarding the fit and comfort of the shorts. It's always encouraging to know that our products are meeting your expectations in these aspects. Regarding the loose metal hook, we recommend you to take the shorts to a local tailor or use a qualified repair service to ensure the issue is resolved effectively and doesn't become a recurring problem in the future. If you encounter any issues with this, please don't hesitate to reach out to our customer service team at hellohk@lovebonito.com, and they may be able to assist you further.