Hello there! We're sorry to hear that the quality of the dress didn't meet your expectations. :( Your feedback is important to us, and we appreciate you taking the time to share your experience. We strive to provide products of the highest quality, and we're disappointed that we fell short in this instance. If there's anything specific you'd like to share with us regarding the dress, please don't hesitate to reach out to our customer support team at hellohk@lovebonito.com. We're committed to continuous improvement and would love the opportunity to better understand your concerns.
“the size is in accurate compare to other clothes I purchase at the same time, I need to wait 10 working days for the credit in order to repurchase the correct size again.”
Hi there! We appreciate your feedback on your recent purchase. We're sorry for any inconvenience regarding sizing and the credit processing time. We apologise for the inaccurate sizing compared to your other purchases. Sizing consistency is crucial, and we're actively working to improve this. We also apologise for the credit processing delay. We understand the importance of quick resolutions and are committed to streamlining our processes. If you have further issues or need assistance, please contact our customer service at hellohk@lovebonito.com. We're here to help!
“I love the design of this jumpsuit so much! It's super easy to take it off with just a back zip, no need to worry about the toilet issue anymore!! The side pockets allow me to put my phone and lipstick in, which is so convenient. And this Forest colour is on the trend and matches the theme of the wedding that I attended. The size is perfectly as described from the size guide.
The only concern is that u will have to iron it before wearing, otherwise it is obviously wrinkled that u can't wear it out.”
