Hi there! Thanks for sharing your experience. We're sorry to hear about the pilling issue. :( As the item was purchased during a sale, we regret that we are unable to assist with returns or refunds. However, if there's anything else we can do to improve your experience, please let us know at hellousa@lovebonito.com.
“feels like you're wearing a blanket! very soft and cozy, yet socially acceptable enough to wear out haha, love how it looks too, perfect layering piece for autumn/ winter”