“The XS size I purchased fit true to size, but the sleeve length may run short for some people (think of swimmer's long torsos and arms). Although I didn't have to iron the blazer before wearing it for the first time, I found discolouration on one of the sleeves upon cutting off the tags. I would like to keep the blazer still, so will need to find a pin large enough to hide the mark (which unfortunately is on the front of the sleeve).”
Hello there! Thank you for taking the time to share your feedback with us. We truly value your input as it helps us improve and provide a better experience for our customers. We're glad to hear that the XS size you purchased fits true to size. However, we apologize for any inconvenience you experienced regarding the sleeve length. :( We understand that every individual has unique proportions, and we're continuously working to offer a range of sizes and fits that accommodate various body types. We're truly sorry for the issue you faced with the discoloration on one of the sleeves. Quality is of utmost importance to us, and we're disappointed to hear that the product you received had this flaw. Please know that this is not up to our standards, and we will investigate the matter further to ensure such instances are minimized in the future. If you decide to keep the blazer and use a pin to conceal the mark, we hope that this solution will still allow you to enjoy the product. However, if you would prefer to explore other options, we're more than willing to assist you in finding a suitable solution that meets your needs. If you have any further questions or concerns, please feel free to reach out to our customer support team at hello@lovebonito.com. We're here to assist you in any way we can.
