“I love the material of this. Planning to tuck it into pants - my only issue was with the straps :c they are rather thin and non-adjustable. Sadly doesn't sit very well on my shoulders so they will constantly fall off when I sit down.”
Hi Chantelle, we're delighted to hear that you love the material of your recent purchase. We truly value your opinion, and we apologize for any inconvenience caused by the thin and non-adjustable straps. We want to make sure you have the best experience with our products, and we'd be happy to assist you with any concerns. Please note that we have a 30-day return policy in place, and if you need further assistance, feel free to reach out to our dedicated team at hellomy@lovebonito.com. Your satisfaction is our priority, and we appreciate your input as it helps us improve. We look forward to resolving this matter for you promptly.
“I would have loved this if not for the zipper :( It was so difficult to wear because it can't get past your shoulders without needing to pull and tug. Once worn though, it is so beautiful. Was hesitant to size up because the bust already already fits me perfectly. i will just have this altered so that the zipper will go all the way instead of midway.”
Hi there! Thank you for sharing your experience! We're thrilled you find the outfit beautiful, though we're sorry about the inconvenience with the zipper. :( Your feedback is invaluable and helps us aim for better designs. If you need any alteration tips or further assistance, please don't hesitate to reach out. We're here to help make your experience as smooth as possible!
Hi there! Thank you for sharing your thoughts on the top! Your feedback about the zip design is valuable; we'll definitely look into improving that aspect for a better experience. If you need any assistance or have further suggestions, feel free to reach out to us at hellosg@lovebonito.com. We're here to help! :)
