“Bought the smallest size available (XS) as LB's knit top sizing usually runs large for me. It is, however, still too loose and the strap keeps falling off my shoulders.”
Hi there! Thank you for providing your feedback. We're glad to hear that you are familiar with our sizing and opted for the smallest size available (XS). However, we apologise if the top still ended up being too loose and if the straps were prone to falling off your shoulders. :( We understand the importance of finding the right fit and ensuring the garment stays in place comfortably. Your feedback regarding the fit and strap design is valuable to us, and we will review this matter with our design and production teams to address any potential improvements that can be made.
If you need any assistance with returns or exchanges or have any further concerns, please don't hesitate to reach out to our customer support team at hellomy@lovebonito.com.
