“The first round I missed this and now finally I get my hands on it! Fit really well ideal for aircon room temperature! Took melody idea in wearing this cardigan in various ways! Love it!!!!”
Dear Stephanie, we're sorry to hear that you found the material of our product scratchy and uncomfortable to wear. Your input is invaluable to us as we continuously strive to improve the quality of our products. We are committed to delivering the best possible experience for our customers, and your feedback will help us identify areas for improvement. We will certainly take your comments into consideration and work on enhancing the material quality to ensure a more comfortable and enjoyable wearing experience in the future.
“I love that this cardigan is a bit oversized and slouchy because this means I can layer it with a long sleeve top for extra warmth. It's also super cozy and fits any occasion”
“I'd have to say this runs really big. I am a usual size M for LB clothings. Despite sizing down to S, this piece is still too big for me. The material is also thick and weighs down the piece. So it looks oversized.”
Hello there! Thank you for your feedback! We appreciate your input. We're sorry to hear that the cardigan didn't quite meet your expectations in terms of size and weight. Your insight is valuable, and we'll take it into account as we work to improve our products. If you have any questions or need assistance with sizing, please feel free to reach out to our customer support team at hellomy@lovebonito.com. We're here to help!
“Bought this as a matching set to the tank top and also after watching few other ways to wear it. The material is not too thick and suitable to wear for our weather”
“I was very excited to try this on as I have been looking for a striped cardigan since forever. After seeing the instragram ads on how this piece can be worn in 4 styles I was completely sold and added this to my cart without a doubt. However, I was quite disappointed when it arrived as the material was very scratchy and uncomfortable. I really tried to like it but when I tried to style it, it really did not look good, the material is too heavy so it did not rest well on the shoulders to create a casual look as well. Had to return it.”
Hello there! Thank you for taking the time to share your feedback with us regarding your recent purchase. We genuinely value your insights, and we're truly sorry to hear about your experience with our striped cardigan. We understand your excitement about finding a versatile piece, and we regret that it didn't meet your expectations. Your disappointment in the material and comfort of the cardigan is concerning, and we sincerely apologise for any discomfort you may have felt. Your comments regarding the material being scratchy and heavy will be shared with our product development team for thorough evaluation. We are committed to enhancing the quality and comfort of our products. If there's anything specific you'd like to share with us or if you have any questions or concerns, please don't hesitate to reach out to our customer support team at hellohk@lovebonito.com. We are here to assist you and provide solutions to any issues you may encounter.
