Dear Valerie, we're sorry to hear that the arm holes of the item didn't meet your expectations, and we understand the importance of finding the perfect fit. Your input is valuable to us as we continually strive to improve our products and services. We have a 30-day return policy in place to ensure that our customers are completely satisfied with their purchases. Please feel free to reach out to our customer support team at hellosg@lovebonito.com. They will be more than happy to assist you with the return process and provide guidance on return eligibility based on our return policy.