“I am a volunteer firefighter, reserve law enforcement officer, scuba diver, and just a general outdoors person. I wanted to love this watch, and I really tried too. I really like the design, the size, the feel, everything about it....except the second hand slips when the watch gets bumped. Throughout the day, even at my office job environment, I noticed the second/timer hand would be about 8-10 seconds off. I thought maybe I had accidentally hit the timer button and it moved a few seconds, so I would recalibrate it to zero, but by the end of the next day it would be off. I finally noticed if the watch got bumped, the second hand would slip. I sent the watch in for repairs, and they supposedly rebuilt it. As soon as I got it back, I tested it by bumping it against the palm of my hand, and the same thing happened. I let it go for a year or so, then sent it in again for repairs. Once again, it was supposedly rebuilt, but when I got it back, it still did the same thing. I have had $10 watches that would not do this, so I can't believe a watch "built for Navy SEALs" would do this. I asked the repair company about getting a new replacement, but they said they were only authorized to repair them. The watch has sat in my dresser drawer for a few years now, I just checked it again, and no magical fix. The second hand still jumps when the watch is bumped. This may seem like a minor thing to some, but I would expect a watch like this to be built to better standards. I really wanted to like this watch, especially considering it is the most I have ever spent on one, but all it is too me now is a paper weight.”
Hi Justin,
We are very sorry to hear of your experience with your 305O.GO series. Can you kindly provide us with your order number or copy of your receipt so that we can look into this for you?
Luminox Customer Service
“Always wanted a luminox watch. Ordered this one and love it. Not too big or bulky, fits and looks great! Hope to have this watch for many years to come!”
“I guess overall I am ok with this watch. I own a Seiko diver watch. So I am use to feeling some heft from my watch. The Seiko has a screw down crown that I thought every diver watch would have. I am going to keep my watch and I want to say sorry to all the diehard Luminox fans.”
