“Good looking watch however the dial completely doesn't work, is protruding and although things like this happens, support is not responsive to discuss how I should return and get it fixed.”
Hi Kostas,
We are so sorry for your disappointment. Our Customer Service Representative has actually been responding to all of your inquiries to work on resolving the issues you have reported. We had not heard back from you from our last email sent on January 10th. We have processed a brand new watch that will be shipping out to you today as well as emailed you a complimentary shipping label so that you can send your defective watch back to us.
Again, we apologize for any miscommunication and are here for any future questions or concerns with your new watch.
- Luminox Customer Service
“I like how this looks and feels.. wanted to give it 5 stars except that it loses time over a few days.. maybe this is simply the automatic part of the equation, and understanding this isn’t a Rolex, it does reasonably well. Took off a star because the time got out of wack surprisingly fast…”
“This is my favorite watch to wear right now because it is stylish, light and functional. I get a lot of compliments every time I wear this watch. The red band catches people’s attraction and ask me what kind of watch I’m wearing. I am very satisfied with my purchase and it is a good value for an automatic Swiss made watch.”
“I really like this watch. The automatic mixed with the rugged look is very hard to find. Plus as a bonus it’s a luminox which I can see in the dark without “charging” the lums first. Only drawback is the band. I love it but I’ve cut it too short. There are no instructions on how to size it to the wrist. Wish I had another one to do right so it would fit better.”
