“My partner loved the gift, but it was late, and only got there in the end by pure luck.
Considering I ordered it at 9:30am (after specifically looking for "Fremantle flower delivery"), to brighten someone's day, the fact that it was delivered at 5:25pm wasn't ideal. Luckily someone had to go back to the office on the day or it wouldn't have been delivered at all.
And tracking the delivery via the website was of no use - it didn't actually reflect where the driver was.”
Hi there Dino, we're so sorry to hear you've had a bad experience with LVLY, we take these matters very seriously. If you would like to get in touch with us at hello@lvly.com.au we would love the opportunity to turn this around for you x
