“I decided on an impromptu birthday surprise in the morning and placed my order early. The flowers were delivered by lunchtime. Excellent service - thank you Lvly!”
“It was a great soloution to a belated birthday present - due to different time zones across the world.
I placed my order at 10am (Aus time) and it was delivered to my Mums door at 4pm that afternoon. She was so thrilled! (She actually loved the quirky packaging just as much!)
Thankyou Lvly Team for making my Mums birthday so special is definitely order again… and w confetti toss thrown in, ha!”
“Beautiful arrangement... These flowers are lovely.
Due to an issue at the delivery address the flowers were not delivered to recipient initially (delivery has since been located and delivered), the team have gone over and above to assist with locating and an offer to replace. Amazing service and support.
Highly recommended”
Hi there Rach!
Thankyou for your beautiful words and your feedback! This stuff warms our heart; it what drives us to create beautiful customer experiences for you! I will pass this feedback onto the team!
We would also love to offer you a $20 voucher for a future order with us as a way to say thankYOU so much! Please use code CHEERSLVLY at checkout.
Sending you LVLY vibes x
“We were grateful that after our flowers were undelivered Lvly made a second delivery at no extra cost. It would have been 5 stars if they had come to this decision without us getting involved. It was a matter between the florist and delivery company. The end product was really beautiful.”
Hi there Claire, thanks so much for taking the time to share your feedback. While we're sorry about the initial delivery hiccup, we're so happy to hear you loved the end product and that it was really beautiful. We appreciate your understanding as we worked to resolve the situation. Sending LVLY vibes x
