“I ordered this for my friend’s birthday and she absolutely loved it! Everything arrived beautifully. Customer service 10/10 as I had to change the delivery address and they were so LVLY and helpful about it
Thank you!”
“Absolutely fantastic service from start to finish!
I placed an order through the website but after finalising it the date for delivery hadn’t shown up. I emailed LVLY straight away and within 5 minutes I had a reply from customer service letting me
know that their was a hiccup with the system.
I let them know when I needed it for and they fixed it straight away.
The service was exceptional, thorough and the customer service agent was so helpful and friendly.
My friend also LOVED her gift!
Thank you for making my day ( and hers!) LVLY. I’ll definitely be recommending you to others”
Hi there Bronwyn!
Thankyou for your beautiful words and your feedback! This stuff warms our heart; it what drives us to create beautiful customer experiences for you! I will pass this feedback onto the team!
We would also love to offer you a $20 voucher for a future order with us as a way to say thankYOU so much! Please use code SMILELVLY at checkout.
Sending you LVLY vibes x
“I wanted to send my brother something to make him smile on his birthday , This gift is not only beautiful, it’s also very imaginative and colorful. Perfect for what I was aiming for. Thanks.”
“It was a beautiful bouquet and package. Plus the service team is amazing. I needed to defer the package for some unforseen circumstances, not only the team was very responsive but they also did it without any extra charges. Would definitely recommend them.”
“Flowers arrived close to 6pm at night - almost at the end of the day.
What's the point of wishing someone happy birthday at the end of the day?
Was very disappointed.”
“The flowers were lovely. It was a fun birthday gift for my hardworking daughter in law who never treats herself. She sent a photo with her birthday hat on…taken by her 8 yr old!
The service is always good.”
