Hi there Tania!
Thankyou for your beautiful words and your feedback! This stuff warms our heart; it what drives us to create beautiful customer experiences for you! I will pass this feedback onto the team!
We would also love to offer you a $20 voucher for a future order with us as a way to say thankYOU so much! Please use code CHEERSLVLY at checkout.
Sending you LVLY vibes x
“Being 800km away from my mum, and Her living rural, always made it impossible to have anything fresh delivered. First time using, and won’t be the last time. I love that I can still have them delivered to a rural area from so far away to share the love.
Thank you so much much for coming up with the postal idea to allow me to have flowers to my mum, whom I miss so much.”
“Lovely flowers chosen for my mums birthday bouquet. Only thing is that the size I bought was large but the pictures match more to the medium size bouquet. Other than that the delivery time and flowers were beautiful!”
Thank you so much for the kind review Joyce! We're thrilled to hear the flowers themselves were beautiful and that you loved the selection. We really appreciate the feedback regarding sizing and will certainly look into improving the accuracy of the images to avoid any confusion moving forward. Sending LVLY vibes x
Hi there Kristen, we're so sorry to hear you've had a bad experience with LVLY, we take these matters very seriously. If you would like to get in touch with us at hello@lvly.com.au we would love the opportunity to turn this around for you x
