“I had ordered a gift pack for our client who lives in an apartment complex. I left a note saying do not leave at foyer. Obviously it got stolen. However, LVLY graciously sent out a new order for my client to their office for no extra cost. That's what you call taking ownership and delivery exceptional service. Will be using them again.”
Thank you so much for the 5 stars and wonderful review Prue, we really appreciate it! We are thrilled to hear your friend loved her gift and that it arrived on time. Sending LVLY vibes x
Hi there Faye!
Thankyou for your beautiful words and your feedback! This stuff warms our heart; it what drives us to create beautiful customer experiences for you! I will pass this feedback onto the team!
We would also love to offer you a $20 voucher for a future order with us as a way to say thankYOU so much! Please use code SMILELVLY at checkout.
Sending you LVLY vibes x