“The flowers were brilliant. The Polaroid didn’t make it by accident however the issue was rectified and received on the same day within two hours. Couldn’t ask for better customer service”
“Once again a recipient of the LVLY gift from me was beyond happy! The native flowers plus the photograph were very special…. Everything about the delivery was faultless and the help I received from Sally before placing my online order was brilliant and professional. I shall continue to recommend LVLY to friends and family.”
“I ordered a native bouquet + picture for my sister, and they had delivered the wrong bouquet. I reached out to LVLY and they had responded very promptly and delivered another bouquet the next day.”
“Easy online order, product was delivered on time (on a Sunday!) and was exactly as described. Very happy with the service and would definitely use them again.”
“The flowers were so perfect and smelled amazing an was delivered with care an arrived exactly where I needed it to go an followed my drop off instructions perfectly highly recommended this to anyone if you are trying to surprise your significant other :)”
“This was a beautiful gift for my best friend who lives far from me. My disappointment was that the gift wasn't delivered until after 8:30pm and was left at the wrong house number. The photo from the courier clearly shows the wrong house number. So unfortunately, this experience wasn't a positive and will look to use other services that I know have courier partners that get presents to the right place, during the day.”
Hi there Anna, we're so sorry to hear you've had a bad experience with LVLY, we take these matters very seriously. If you would like to get in touch with us at hello@lvly.com.au we would love the opportunity to turn this around for you x
