“I was a bit disappointed at the size of the flowers delivered, compared to the photo on the website. The booking process was also a little deceptive, quoting a price and then adding a substantial delivery fee right at the end of the booking process. The flowers were lovely though, delivered on time, the tracking was helpful and the jar was a very nice touch.”
Hi there Jessica, Thank you for the 4 stars. We're so sorry to hear you were disappointed with LVLY, we take these matters very seriously. If you would like to get in touch with us at hello@lvly.com.au we would love the opportunity to turn this around for you x
“Since these are sympathy flowers, we haven't spoken to the recipients so live in faith they were lovely and as per the images on the order. As the sender, the communication and updates were wonderful and told us each step of the process. Thank you”
