“So happy with my recent purchase of the personalised polaroid confetti explosion and flowers for my sister-in-law. Couldn't believe I ordered midday on a Sunday and it was delivered that afternoon. She was very happy with the gift. Flowers were beautiful and fresh. Thank you so much!”
Hi there Olivia, we're so sorry to hear you've had a bad experience with LVLY, we take these matters very seriously. If you would like to get in touch with us at hello@lvly.com.au we would love the opportunity to turn this around for you x
“I received your hamper for my birthday recently and loved the quality of your items. I have sent 3 hampers to family and friends in the past month and really love your company’s timely response to any questions, the communication is superb and your delivery to every location had no hiccups. You are one of the best online companies!”
“Perfect presentation, reasonably priced, efficient and prompt service. Thank you LVLY - you always deliver; and well. You r communication is spot on and service exemplary. Thanks for providing such excellent service.”
Hi there Pauline!
Thankyou for your beautiful words and your feedback! This stuff warms our heart; it what drives us to create beautiful customer experiences for you! I will pass this feedback onto the team!
We would also love to offer you a $20 voucher for a future order with us as a way to say thankYOU so much! Please use code CHEERSLVLY at checkout.
Sending you LVLY vibes x
“Thank you LVLY team! My sister lives in Australia and I sent a sale dat delivery gift all the way from Mexico!
Your customer support team deserves a star and so do you! You made my sister smile from across the world! Thank you!!!”
