“My friend was recently down after losing a loved one so on her birthday I wanted something to send something to remind her of our nights out and her response was literally that it reminded her of fun times so it did the trick ill definitely be using Lvly again. Thank you also for being so quick to respond to the website issue and making sure the gift got there when it did.”
“LVLY delivered an outstanding customer experience with their beautiful bouquet that my wife absolutely loved, especially the confetti touch! The quality and attention to detail were top-notch. Definitely my new go-to florist!”
“My girlfriend loved her flowers and was happy (and also annoyed) at the confetti card . I wasn’t able to be with her this year but she was so excited to receive this gift”
“It achieved the goal of putting a smile on the birthday girl’s face, (which was the most important aspect), however it didn’t quite match the expectation. The confetti boxes didn’t really pop, they just fell out of the box and the flowers were not bright and vibrant like the pictures. They were pale colours (white and purple) so for a young lady, they weren’t really suited, but I understand when you purchase an arrangement of seasonal flowers you don’t really get a choice. Easy ordering process and delivery on time.”
Hi there Olga, Thanks for your review and we are so happy to hear that your gift put a smile on the recipients face :) we're so sorry to hear your expectations were not met with LVLY, we take these matters very seriously. If you would like to get in touch with us at hello@lvly.com.au we would love the opportunity to turn this around for you x
