“Item arrived really quickly. We thought we might have to return it (because old chip seemed to be working again) but didn’t and the Macfixit return process was really straightforward too.”
“a few days after installing my computer would not load El Capitan. Removed new modules and it came up on the original 8GB. Inserted one set and it powered up with 3 beeps. Removed module, put in the other one and it came up with 16 GB. I immediately put in a fault report, I have not had a response as yet.”
Hi Vince, my name is Robert and I am the owner of Macfixit Australia. I am very sorry to hear your memory modules have failed. It is not typical as these modules are very high quality however find that it does happen from time to time. We have emailed you a free return label for a replacement, I am just checking if you have received the email as we sometimes find our emails end up in our customer's spam folders.
Please get in touch as soon possible. We will also follow this email up with a call sometime today.
“I ordered a RAM upgrade for my iMac. The order was delivered very quickly and has made a huge difference to the iMac’s performance. Excellent service.”
