“I ordered 5 units. 1st unit I installed has a slight leak where the hose attaches to the unit. The extension tube did not stay extended in the barrel and began to suck air, which in turn kept the digital meter counting. Since these 2 things happening, the meter does register the correct amount of oil dispensed. The meter will say 6 quarts, but the measuring jug shows 4.5 and still has a slight leak.
The 2nd unit i installed has been working great. Im waiting to open the 3rd, 4th, and 5th units once i finish the box oil we have in stock.”
“I have had so much trouble woth this. The drive motor lock is weak and the motor fell off moving the drum across a smppth surface. Contacted Macnaught and no reply. They already had to replace a hose. Half the time the pump wont stop when you release the handle. Expensice junk. Not shop quality.”
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. At Macnaught, we take pride in providing high-quality products backed by some of the best warranty coverage and customer service in the industry.
That said, our warranty does not cover damage resulting from products being dropped, mishandled, or misused. We would still like the opportunity to review the issues you’re experiencing with the reel and pump operation to see how we can help.
Please reach out to our customer service team directly with your order details and photos/video of the issue so we can assist further. We value our customers and are committed to finding the best possible resolution.
“WE PURCHASED THESE IN ORDER TO GET AWAY FROM THE AIR HOSE ASSEMBLY TO OUR OLDER PUMPS. PLUS IT PROVIDES A MOBIL UNIT FOR THE SHOP THAT CAN BE ROLLED RIGHT OVER TO THE MACHINE BEING SERVICED. SO FAR SO GOOD. ACTUALLY PURCHASED ANOTHER SETUP ALSO.”
“These pumps are even better now that they are universal. This order is NOT to replace but add to what we already have. These hold up remarkably well in a daily use automotive shop. Not the best envirioment or users! These pumps put the old hand pumps to shame - well worth the investment.”
