Hi, I would like to express my sincere apologies for your disappointment in the service you have received and assure you that Mason Cash endeavours to provide the highest standard of customer service possible. This has now been escalated to the customer services team. Once again, I apologise for any inconvenience caused. Thank you for your patience
“They're lovely, Chester enjoys them very much. He hasn't left a speck of food to date...!
Only minor problem is the ongoing worry I have that I'll drop them one day and end up with a broken foot :|”
