“I’ve been ordering the same matcha for the past two years. I initially purchased it through Amazon and then switched to ordering directly from your official website.
My first order from your website was great, the quality and taste were exactly the same as what I was used to. However, I’m quite disappointed with my latest order. The quality seems noticeably different: the matcha has a much more yellowish color, and the taste is very weak. We can barely taste the matcha compared to previous orders.
I was wondering if there may have been a change in the product or if there could be an issue with this particular batch.
Thank you in advance for your help.”
