“very poor quality and returned for a refund but told that the girl that does refunds is on holiday for two weeks so will have to call again next week. when I explained that I had proof of posting and the man said 'yeah but do you have proof of delivery' in a somewhat sarcastic manner. it appears that I may struggle to get my refund of £25.25 so I have raised an incident with Paypal as fortunately I paid through them.”
Hello,
We're very sorry to hear that you feel this way out our wheel arch set, and a refund will be issued to you, I believe your paperwork has already been completed and that it was being finalised yesterday.
I'd also like to apologise for the comment made to you on the phone, I'm sure it wouldn't have been meant in a sarcastic manner, however we will look in to this. Could I ask if you knew the name of who you were speaking to please?
Once again we'd like to apologise for the delay in getting your refund out to you, and dependant on your bank this should be in your account in the next few days.
Kind regards,
Cara
“Quality of mold is poor. Has defects. Also right rear arch will not attach without heating and bending. Fitment is poor due to bad mold (right rear is worst) others have pits and flaws.
Not pleased”
“A easy transition from putting in the order to delivery very good communication by email. The product was as described. The price was very competitive overall I would definitely use minisport again”
