“The sizing isn’t the problem—it’s more about the lack of support when something doesn’t fit. They help with your first order, which is great, but after that, there’s no real process in place if you need to exchange due to sizing. Based on their measurements, I’m a large on top, medium at the waist, and small for the bottom, so getting the right fit can be a challenge. For such a big company, you’d expect a better system—one that doesn’t leave the customer to just cop the loss if the sizing is incorrect.”
