“put ouT steam and worm but not very forceful/ have to take very deep breahes to reAch deep,in the sinus
love the old better . but it stopped working just did a blue blinking light no matter what water i used started with mypuR rmist water first nothing justa blue blinking light ..SUPPORT IS NOT AVAILABLE DID NOT ANSWER MY EMAI OR PHONEL YOU ARE ON YOUR OWN IF YOU DO NOT HAVE THE LIFETIME WARANTY. tHEY JUST WANT YOU TO BUY THEIR WATER NO MATTER WHAT
dO NOT KNOW HOW TH UPLOAD PHOTO ..
i A SENIOR CITIZEN”
Thanks for taking the time to share your concerns with us. We are truly sorry to hear about your experience. Please be advised that you do not have to a water subscription with a lifetime warranty in order to have coverage on your device. We offer difference warranty types. We do show that we sent you an email on April 24, 2025, but have yet to receive a response. Please contact our Customer Support team directly at care@mypurmist.com or response to our email. We look forward to rectifying your matter immediately. Thank you again!
