“As a (retired) respiratory therapist, I was always taught to EMPTY a heated humidifier and refill from scratch, rather than top it off (unless it was a closed system such an F&P or Concha). So, dutifully, after each use I would drain the water out completely after the "cleaning" cycle. I have contacted the company several times over the past two plus years, and have even had it replaced under warranty once. Despite MANY short cycles (with water still visible in the reservoir) then going to "cleaning", I persisted, dutifully waiting till the cleaning cycle ended, dumping the residual water, refilling from scratch and the short cycle repeated. This was extremely frustrating, AND used up a HECK of a lot of precious water. A week ago, after repeating this little comedy of frustration several times, I called product support, and this time, probably by accident, I asked the right question: "Do I empty out the residual water after the cleaning cycle is through, or at the start of the cleaning cycle?" This triggered a response I had not heard or read before: Do NOT empty the residual water if you plan to use the Mypurmist in the next day or so. If you have emptied the water out and want to use it days or months later, fill the water reservoir and let it sit for an hour or more to reprime the fill mechanism before turning it on. Since using this approach, it has worked really well with no short cycles.”
“As a (retired) respiratory therapist, I was always taught to EMPTY a heated humidifier and refill from scratch, rather than top it off (unless it was a closed system such an F&P or Concha). So, dutifully, after each use I would drain the water out completely after the "cleaning" cycle. I have contacted the company several times over the past two plus years, and have even had it replaced under warranty once. Despite MANY short cycles (with water still visible in the reservoir) then going to "cleaning", I persisted, dutifully waiting till the cleaning cycle ended, dumping the residual water, refilling from scratch and the short cycle repeated. This was extremely frustrating, AND used up a HECK of a lot of precious water. A week ago, after repeating this little comedy of frustration several times, I called product support, and this time, probably by accident, I asked the right question: "Do I empty out the residual water after the cleaning cycle is through, or at the start of the cleaning cycle?" This triggered a response I had not heard or read before: Do NOT empty the residual water if you plan to use the Mypurmist in the next day or so. If you have emptied the water out and want to use it days or months later, fill the water reservoir and let it sit for an hour or more to reprime the fill mechanism before turning it on. Since using this approach, it has worked really well with no short cycles.”
“I bought this in Jan. And have since bought the cordless for traveling, they both work great. But mostly I am writing about their service, the blue light started flashing so I called teck support. Get this, a human answered after the first ring. After trying to reset it he took my info and said a new one would arrive in 5-7 days, I just about fell out of my chair, no hassle. This is the kind of company that you dream of to deal with. My thanks to My Pure Mist.”
“I bought this in Jan. And have since bought the cordless for traveling, they both work great. But mostly I am writing about their service, the blue light started flashing so I called teck support. Get this, a human answered after the first ring. After trying to reset it he took my info and said a new one would arrive in 5-7 days, I just about fell out of my chair, no hassle. This is the kind of company that you dream of to deal with. My thanks to My Pure Mist.”
“I bought this steam inhaler recently and have gotten much help by breathing the steam. The steam relieves my sinus headaches and loosens the mucus in sinus cavities. I am very glad that I found this steam inhaler and would not be doing as well as I am now if it weren't for using it. I have recommended it to friends.
It is easy to use and thus far it has performed very well. Thank goodness this product is available for us and is proving to be so beneficial.”
