“I’ve ordered & used these products for years & I love them! Imagine my surprise when I opened the Protect serum & the bottle was empty! I’ve reached out to N&T with a full explanation of what happened. The response was slow & inadequate as it seemed that Carlos didn’t read or understand my email since he gave me a lesson on the viscosity of the serum, the “fill line” of the bottles & a handy guide on how to squeeze the dropper. So condescending. I replied to the email again with photos yesterday. First contact was 4 days ago. I’ve had issues before, the last was promptly & cheerfully dealt with by Zarah. So this is not my previous positive experience. I hope it’s not a trend.”
“These two products work great together. I have been using them both for approx 3 months. It is amazing the different my face looks and feels. I will never be without these products.”
