Hi! 👋 Thank you for taking the time to share your experience. This is not the experience I would like for you to have with any product. I’ll certainly share this with our team. I would like to share that our skincare is formulated with naturally derived ingredients suitable for nearly all skin types; however, given your situation, I recommend pausing the use of this skincare. If you would like to make a return or exchange, I understand. If you’d like more information on the return process, please reach out to our Customer Experience team at hello@nakedandthriving.com. From there, they will help determine the next steps. In addition, you may find it helpful to share the ingredient list with your healthcare provider or dermatologist, as they can help determine compatibility. Thank you again for getting in touch. If you have any other questions, please send an email to the same address or send a chat. - Joy 🌿
“I love the smell, the feel, and the look of the oil on my skin though I don’t know if I can tell a difference in my skin quality. I’d still highly recommend it!”
Hi! 👋 Thanks for taking the time to share your experience. I understand how disappointing it can be when a product doesn’t meet your expectations. If you're open to it, we'd love to hear more about what happened. You can reach us anytime at hello@nakedandthriving.com or send a chat—we're here to help! - Joy ✨
