“Lovely product. I have older skin, I’m 78, and this helps my dryness. My skin feels much richer without a greasy feeling. Absorbs easily. No longer have the rough dry patches I once had.
Medy Gantz”
Hi Medy! Thank you for your kind review! We’re glad to hear you’re enjoying the lightweight feel and how Rejuvenate Restorative Face Oil absorbs. Joy 💖
Hi Megan! 👋 Thank you for taking the time to share your experience. What you described sounds very uncomfortable, and that is not the experience I would like for you to have with any product. I’ll certainly share this with our team. I would like to share that our skincare is formulated with naturally derived ingredients suitable for nearly all skin types; however, given your situation, I recommend pausing the use of this skincare. If you would like to make a return or exchange, I understand. If you’d like more information on the return process, please reach out to our Customer Experience team at hello@nakedandthriving.com. From there, they will help determine the next steps. In addition, you may find it helpful to share the ingredient list with your healthcare provider or dermatologist, as they can help determine compatibility. Thank you again for getting in touch. If you have any other questions, please send an email to the same address or send a chat. - Joy 🌿
“I absolutely love this facial oil. I have been using it for two year's and have seen a significant improvement in my skin. I have received many compliments. It has a beautiful fragrance and makes my skin hydrated and dewy.
I can not recommend it enough”
Hi Beverley! 👋 Thank you so much for sharing your experience! We’re so happy to hear that you’re enjoying the texture and how your skin looks and feels. It means a lot to us that Rejuvenate Restorative Face Oil has become part of your routine. We truly appreciate you taking the time to leave your feedback! - - Joy 💕
“I love Rejuvenate Restorative Face Oil! I
Have been using it for over a year. My skin glows and is so soft. At first I was skeptical about using oil on my face thinking it would block my pores and make me break out. But it does not and my skin is better than ever! No going back to lotions, the face oil is for me!”
“I like the face oils and the serums. My reveiw is not going to be about the product though, it's about your customer service and the way you handle the subscription orders. I am not happy with the process. I think when a subscription order is about to ship I should be given the opportunity to add a product, change the product, or delay the ship date. Even the company that ships my pet food gives me that courtesy.”
Hi Jo! 👋 Thank you for taking the time to share your experience. I’ll certainly share this with our team. We understand how important flexibility is when managing recurring orders. Please note that our Upcoming Order Reminder email is sent at least 5 days prior to your subscription renewal date. This notification is designed to give you time to review your order and make any updates, including adding products, swapping items, or adjusting your upcoming shipment, before it processes. It is also important that hello@nakedandthriving.com is added to your safe sender list, and be sure to check your spam folder for any emails that you may have missed from us.
That said, we truly value feedback like yours. We’re always looking at ways to improve the subscription experience and make it as convenient and user-friendly as possible. If you need anything else, please feel free to email us at hello@nakedandthriving.com or send a chat. - Joy 🌿
