Hi Heather! π Thank you so much for your kind words! We're so happy to hear that the Serum Set has become an essential part of both your day and night routine, and that it works so well for your acne-prone, sensitive skin. Thatβs exactly what we love to hear! - Joy π
“I love the products but the bottle for the Protect, the screw top is striped so I have a very hard time getting the dropper on and off and need to make sure it doesn't tip since it is doesn't close all the way.”
Hi Karen! π Thanks for taking the time to leave us a review, and I am sorry to hear that this happened. It is possible that some residue dried on the opening of the bottle, causing the top to resist opening. I would recommend to try pulling the cap off instead of twisting it. If you are able to open the bottle, our customer support team would be happy to send you a new dropper! Please reach out to hello@nakedandthriving.com for the next steps. I hope this helps, but if you need anything else, please free to send a chat. - Joy πΏ