“I love the products but the bottle for the Protect, the screw top is striped so I have a very hard time getting the dropper on and off and need to make sure it doesn't tip since it is doesn't close all the way.”
Hi Karen! 👋 Thanks for taking the time to leave us a review, and I am sorry to hear that this happened. It is possible that some residue dried on the opening of the bottle, causing the top to resist opening. I would recommend to try pulling the cap off instead of twisting it. If you are able to open the bottle, our customer support team would be happy to send you a new dropper! Please reach out to hello@nakedandthriving.com for the next steps. I hope this helps, but if you need anything else, please free to send a chat. - Joy 🌿
