“If you are an older woman do not use this! After two nights it left me looking like a shriveled up old woman. I was shocked at how my skin looked. Too aggresive for older skin. We need to hang on to our skin.”
Hi Caroline! 👋 Thanks for taking the time to share your experience. I’ll be sure to share this feedback with the team. I understand how disappointing it can be when a product doesn’t yet meet your expectations. I’d love to share a little more about Renew’s formula and a few tips on how to get the most out of your regimen. In an independent clinical study with 33 Renew users over 4 weeks, 97% showed a decrease in the appearance of fine lines and wrinkles, 100% showed an increase in hydration, and 7 out of 10 showed improvement in skin tone and texture (of course, everyone’s skin is unique, so results can vary).
Because Renew Resurfacing Night Serum contains Alpha Hydroxy Acids (which can be sensitizing), we recommend initially applying Renew twice per week and then gradually increasing from there to give your skin a chance to adjust. AHAs can also increase sun sensitivity–as mentioned on the box–so be sure to apply SPF, limit sun exposure, and use Renew in the evenings! It’s also important to apply skincare in the optimal order. We recommend applying our products from thinnest to thickest, in this order: 1) Cleanser, 2) Serum, 3) Eye Cream, 4) Face Cream, 5) Face Oil. After cleansing and while your skin is still slightly damp, apply Renew and allow it to absorb for 2-3 minutes. Then proceed with the rest of your routine. I hope this helps! If you have any other questions, please send an email to hello@nakedandthriving.com or send a chat. - Hyacinth 💕
“I absolutely love this. It feels amazing, the smallest amount goes so far. It absorbs quickly and applying makeup over this stays all day rather than giving that oily look after a few hours.
LOVE LOVE LOVE!”
Hi Debbie!👋 Thank you for taking the time to share your experience with Renew Resurfacing Night Serum. I know how disappointing it can be to not see the results you were hoping for, and I’d like to share a few tips on how to get the most out of Renew. Because Renew Resurfacing Night Serum contains Alpha Hydroxy Acids (which can be sensitizing), we recommend initially applying Renew twice per week and then gradually increasing from there. To maximize Renew’s benefits, you’ll want to be sure you’ve worked up to nighty use. It’s also important to apply skincare–Renew included–in the optimal order. We recommend using skincare from thinnest to thickest, in this order: 1) Cleanser, 2) Serum, 3) Eye Cream, 4) Face Cream, 5) Face Oil. After cleansing and while your skin is still slightly damp, apply Renew and allow it to absorb for 2-3 minutes.
Regarding the scent, I understand that scent is a very personal preference. All of our skincare is formulated without any synthetic ingredients, meaning that none of our skincare products contain added fragrances. The scent in Renew comes from naturally-derived ingredients (like Hyaluronic Acid, Kakadu Plum, and Lemon) and fades within a few seconds after application. All that said, I understand if you’d like to move forward with a return.If you’re interested in this, our Customer Experience team can review your order and determine its eligibility. Just email them at hello@nakedandthriving.com. I hope this helps! If you have any other questions, please send an email to the same address or send a chat. - Hyacinth💕
