Hi! 👋 Thank you for taking the time to share your experience with Renew Resurfacing Night Serum. I know how disappointing it can be to not see the results you were hoping for, and I’d like to share a few tips on how to get the most out of Renew. Because Renew Resurfacing Night Serum contains Alpha Hydroxy Acids (which can be sensitizing), we recommend initially applying Renew twice per week and then gradually increasing from there. To maximize Renew’s benefits, you’ll want to be sure you’ve worked up to nightly use. It’s also important to apply skincare–Renew included–in the optimal order. We recommend using skincare from thinnest to thickest, in this order: 1) Cleanser, 2) Serum, 3) Eye Cream, 4) Face Cream, 5) Face Oil. After cleansing and while your skin is still slightly damp, apply Renew and allow it to absorb for 2-3 minutes. All that said, I understand if you’d like to move forward with a return.If you’re interested in this, our Customer Experience team can review your order and determine its eligibility. Just email them at hello@nakedandthriving.com. I hope this helps! If you have any other questions, please send an email to the same address or send a chat. - Hyacinth💕
“What a nice experience when the product you purchase delivers on its promise. This is the second bottle of Night Serum and it does leave the texture of my skin smoother, healthier looking.”
