“These are perfectly sized and the perfect level of sticky. I've used hundreds over the past few years and only a handful have come off from clothing (cotton clothing labels, so expected).”
Thank you for taking the time to leave this feedback. I am so sorry to hear about this issue with your recent order! To clarify, we still use the same premium 3M material we always have. That said, even though all labels pass a detailed QC check before leaving our facility, adhesion defects like this don't show up until later. That is why we're happy to honor a 120-day 100% Smiles Guarantee. As a small business, we're always grateful for the chance to make it right, and I'll reach out to you directly right away.
Talk soon,
Emily
