“I got name bubbles daycare pack and it was so great/useful. They’re super cute and have survived many laundry cycles. The teachers appreciate the clearly visible labels”
Thank you for sharing this feedback. I’m very sorry to hear about the trouble you’ve had with the labels. While every batch goes through a quality control check before leaving our facility, issues like this can occasionally develop later on and may not be detectable until the labels begin to fail during use. We do stand behind our products with our 100% Smiles Guarantee, and we’re always happy to help. Someone from our team will be reaching out to you shortly to assist further and find the best solution.
“The icon and print on the square labels is not as good as it used to be over the years. I prefer square labels but I don't think I will order these again because they are so difficult to see or read”
Thanks so much for sharing your feedback — we really appreciate you taking the time to let us know.
I took a look at your print files, and with the text customized all on one line as you prefer, the font can appear a bit smaller on that particular small square size. That layout can definitely affect readability, especially depending on the name length and design chosen.
We absolutely stand behind our products with a satisfaction guarantee and would be happy to take a closer look and help find a solution that works better for you. Please feel free to reach out to us at info@namebubbles.com so we can assist further.
