“We purchased the low sheen wall paint for our feature wall in Resilience. Colour is totally divine but unfortunately the application / finish was horrible. We’ve painted the whole house ourselves and although we’re definitely not professionals we do have some experience. The paint was super aerated and even after letting it sit in the tin and tray and trying two different rollers with different naps it bubbled like crazy when applied. We ended up having to brush down the entire wall after to attempt to remove the bubbles. It also really didn’t blend or self level well, we’ve got noticeable patches where the paint stacked over the coats and the texture is really ugly when the light hits it. It’s also very fragile during the extended curing period and after a soft wipe down with a cloth along the bottom it has now left a massive halo. We will have to get painters in to sand back the wall and do a new top coat, but likely with a different paint that’s colour matched. Unfortunately we won’t be using this paint again which sucks.”
Hi Caitlyn, we're so sorry to hear you've had a poor experience here. It sounds like something has gone wrong in this instance - that's certainly not the kind of finish this product or tint would typically produce! We'll review our retained samples (we keep a small sample of every order we send out) and come back to you via email. Really appreciate you bringing this to our attention
