“Hello, Justification for my 1 start rating is that I recieved a new mcr 9 rdo frameset April 18th and when I started to build I noticed that there are cracks in the paint, so I opened a case on May 2nd and since then I have not heard back from Niner for support? I am really surprised at the Niner team as I have owned multiple niner frames in the past and would be able to contact niner support with no issues, for a company the strives on their product and customer support, I am not impressed. Ben Falchi
Case Number 00614650”
Hi Ben, thanks for posting. This is, definitely, not the experience we want any rider to have with our bikes or our team. I'm emailing you directly to help get this resolved. Thanks again!!
