Hello Cecily,
Thank you for taking the time to leave this 2 star review in relation to the Essay Writing Service you had placed with us, I'm sorry to hear that the order was not completed to your expectations.
I believe this may relate to the other review which you had left about the order being provided late, but this seems to be referring to additional elements which you had requested to be completed after the order was finished, so after the delivery date. Typically, for any new, additional or specific information after the order is released to a client, an additional fee would be applicable; however, on this occasion, we managed to get this completed free of charge for you.
I can see that you did get back in touch after amendments were made which we queried further so we could help you, but we're still waiting for a response from you. If you could log into your on-line account and respond accordingly, we will be more than happy to assist you.
Best regards,
Rianne
