Primus LiTech Coffee & Tea Kettle [Capacity: 0.9L] Reviews

1 Rating 1 Reviews

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“Poor quality also dented from poor materials, had one 30 years ago was much better quality”

Helpful Report

Posted 1 year ago

Dear Mr Wallaker, Thank you so much for taking the time to provide us with your feedback on our Primus LiTech Coffee & Tea Kettle. We truly appreciate your honesty and willingness to share your experience with us. We would like to sincerely apologize for any inconvenience caused by the poor quality and damaged materials of the kettle. We understand your disappointment, particularly if you have previously owned one of our products that delivered better quality over a longer period. At Primus, ensuring customer satisfaction is our utmost priority, and we genuinely value your feedback as it helps us identify areas for improvement. To better understand your concerns and work towards rectifying the issues you faced, we kindly ask if you could specify in more detail the aspects that you found lacking quality or the materials that were dented. Your insights will be immensely helpful for us to enhance our product's standard. Once again, we truly appreciate your feedback and want to assure you that we take your comments seriously. Your satisfaction is significant to us, and we would like to work towards making things better. If there's anything else you would like to share or any specific suggestions on how we can improve, please don't hesitate to let us know. Thank you for your understanding and for being a valued customer.

Posted 1 year ago