“Had nothing but issues with this company. Had conflicting messages from many different departments. Didn't make the process of dealing with this company easy”
Dear Glenn,
Thank you for your feedback. We hope that we were able to resolve the issue with your damaged delivery, but we're truly sorry that the process was not as smooth and clear as it should have been. At Ozlighting, we value straightforward and efficient customer experiences, and we regret that we missed the mark in your case.
Your experience has prompted us to review and improve our communication and processes to ensure a more seamless experience for all our customers in the future.
We appreciate your patience and understanding and are committed to learning from this to provide a much better level of service in the future. If there's anything more we can do to assist you, please don’t hesitate to reach out at sales@ozlighting.com.au.
Regards,
The Ozlighting Team
“The lights looks to be a good product, not installed yet as they are for a new build. One delivered broken and had nothing but problems getting a replacement”
