“Did not realise assembly was required. The instructions are simply a blowup expanded picture which takes a moment to work out. The beads were bagged in the incorrect bags so I put all the B pats on only to find they were c parts and had to redo them. It should look fine but for the fact the pieces are not staying in place. The alan key drove slowly and some did not grip at all. I have tried 2 types of glue to rectify but now am off to puchase superglue. Didnt open the box early enough and the electrician comes tomorrow!”
Hi Diana,
I am incredibly sorry to hear about the experience you had with purchasing and assembling this chandelier. We certainly don't want you to have a negative experience with any goods you have purchased from us, and I can appreciate the disappointment and frustration you have felt in this instance.
If there is anything that we can do to assist you with this, please don't hesitate to contact us at sales@ozlighting.com.au.
