pampeano Belt - Sierra 100cm / 36" (M) / 14 (F) Reviews

4 Rating 3 Reviews

About pampeano:

Inspired by South America’s rich heritage of unrivalled horsemanship and traditional leather work, pampeano evolved from the polo fields of central Argentina, providing teams with their colours using intricately hand-woven leather polo belts.

Today, pampeano’s exquisite, traditionally made, quality leather goods are treasured by those that appreciate the simplicity, beauty and freedom of the South American lifestyle.

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Phone:

01865 773709

Email:

customer.services@pampeano.com

Location:

9 Station Field, Kidlington,
9 Station Field, Kidlington
Oxfordshire
OX51JD

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Raymond Schröder

Verified Reviewer

“Excellent belt. I'm happy with all my pampeano belts.”

Helpful Report

Posted 1 month ago

“After years of our entiring family wearing Pampeano belts, this one was dissapointment. Obviously the hand stitching was defective and unraveled in 5 places on the third time wearing. Pampeano refuses to replace - (paid over $100USD) said they were snags caused by wearer. If one or even two places I might give them that - but 5 different spots - NO! Unfortunately they will stand behand behind the product! So CAN NOT and WILL NOT recommend them nor buy them again. POOREST customer service I have encountered in years!”

1 Helpful Report

Posted 9 months ago

As you have explained, you have many belts of ours with no issues. Whether this belt is defective or something has happened to it, we can not know until we have seen it. I have reviewed the correspondence and can see that we offered to repair or replace once we received the belt. We explained that we are unable to collect it from Panama where you are on holiday which you are not happy about. We explained that we would gladly resolve it for you when you are back in the UK. Without physically having the product we are unable to move forward. The offer remains to resolve it for you once we have it. Might I politely remind you to be courteous to the team at pampeano as the manner in which you have written to the customer services team is not helpful to the situation.

Posted 9 months ago

“Great looking belt”

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Posted 2 years ago